Contact us through our contact form if your order arrives damaged, faulty, materially different from what was ordered, or does not arrive.
Nothing in this policy excludes or limits rights available under the Australian Consumer Law. Where consumer guarantees apply, remedies may include repair, replacement, refund or other remedies depending on the circumstances.
We do not accept change-of-mind returns or voluntary exchanges. This does not affect any right to a replacement or other remedy under the Australian Consumer Law.
Digital creative services
Contact us through our contact form if delivered creative work materially differs from the agreed brief, is incomplete, cannot be accessed, or has a delivery problem. Physical returns and postage do not apply to digital services. We will assess the concern and provide any remedy required under the Australian Consumer Law. An included creative revision limit does not restrict those rights.